Returns & Exchanges
Only NY accepts returns and exchanges on unworn, unwashed, and tag-attached merchandise within 30 days of the original purchase date. Please note that all 'Sale' items and limited edition collaborations are considered final sale and are not eligible for return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid UPS shipping label provided via email.
- 3.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags are attached and the packing slip is included.
- 4.Ship and Track
Drop off your package at any authorized UPS location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.